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Contact Details

Visit Us 47 Marlborough Court
London, SW1A 2BN
United Kingdom
Working Hours Monday to Friday: 9:00 - 18:00
Saturday: 10:00 - 16:00
Sunday: Closed

Response Times

We aim to respond to all enquiries within one working day. For urgent matters, please mark your email accordingly and we will prioritise your request.

Central London Location
Near Green Park Station

Frequently Asked Questions

How far in advance should I book?

For peak season travel (May through September and holiday periods), we recommend booking at least six weeks ahead. Off-peak travel can often be arranged with shorter notice, though availability for specific properties and guides may be limited.

Can experiences be customised?

Absolutely. While our listed experiences provide excellent starting points, every journey can be tailored to your specific interests, fitness level, and preferences. Simply share your requirements when enquiring and we will craft something appropriate.

What is your cancellation policy?

Full refunds are available up to 14 days before your experience. Cancellations between 7 and 14 days receive a 50% refund or full credit for future booking. Within 7 days, we offer full credit for future use. We understand plans change and work with you to find solutions.

Do you cater to accessibility needs?

Many of our experiences can be adapted for various accessibility requirements. Please discuss your specific needs when booking, and we will ensure suitable arrangements. Some walking tours have gentler alternatives, and accommodation partners offer accessible rooms.